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CrystalBlue Lite

CrystalBlue Lite is a  new managed voice offering for companies with 5-20 employees. It features a unique new architecture for the delivery of managed voice services so you can employ high-quality, enterprise-class business telephony services with no capital expenditure costs and dramatically reduced monthly operating expenses.

The cornerstone of CrystalBlue Lite is a new, fault tolerant IP PBX appliance that resides at your location. This low-cost, remotely managed appliance is deployed by Whaleback Systems. The new IP PBX appliance can be deployed and managed remotely in a true plug-and-play fashion, and it allows you to select a zero-CAPEX solution while improving productivity and avoiding CAPEX costs of buying hardware.

Plug-and-Play Installation
CrystalBlue Lite includes a remotely managed IP PBX appliance, an access circuit and up to 20 Polycom HD IP phones. CAPEX is baked into the monthly recurring charge, and it is available in 24, 36 and 48-month service contracts. You just select a CrystalBlue Lite Solution Bundle, fill in the station count and add some accessories if needed. Whaleback then ships the equipment to you along with self-help resources that enable plug-and-play installation and deployment. It is available in three service bundles:

  1. The Simpilicity Solution Bundle, which provides you with basic voice service at an affordable price. This includes direct inward dialing (DID), voice mail, auto attendant, multiple lines, group extensions, call forwarding, simultaneous ring, voice mail-to-email, 3-way conferencing, HD-quality speaker phones, long-distance minutes and broadband access.
  2. The Productivity Solution Bundle adds additional productivity-enhancing services to the Simplicity Solution Bundle, including toll-free 800 numbers and IP faxing to-and-from the desktop.
  3. The Mobility Solution Bundle includes all the features in the Simplicity Solution Bundle and the Productivity Solution Bundle, and it adds mobile access to all voice services. Whaleback Road Warrior phones can operate as remote primary or duplicate extensions, and audio and web conferencing enables scheduled or ad-hoc group meetings.

The latest Whaleback service offering eliminates the capital costs of pricey PBX hardware so that you don’t have to pay the initial capital costs and can lower your monthly maintenance and administrative costs as well.  As a managed service, CrystalBlue Lite differs from on-premises and hosted voice competitors in that it:

  • Is less expensive
  • Includes end-to-end support
  • Ensures call quality over a dedicated voice network

Save Money and Increase Operational Efficiency
You don't have to spend thousands of dollars on a new PBX system. Our zero CAPEX program allows to you to replace your old phone system with all new equipment with no money down. Whaleback makes it easy and affordable to switch to a fully managed voice service that provides everything you need - and only what you need – for a predictable monthly charge for each user of the service. Find out more about the benefits you can receive from CrystalBlue Lite by downloading the new whitepaper, CrystalBlue Lite: Save Money and Increase Efficiency with a Business-Class Managed Voice Service.

Select the Right Station for Each User
Choose a station for each user or location from the four station profiles described below. The Premium Station is for right for you if you require advanced features and services, and is ideal for business owners, managers and mobile workers. The Receptionist Station is for your users that answer incoming calls and require access to premium services to support executives and other employees of your company. The Basic Station is a general purpose phone for casual users who only require a basic, low cost service. The Conference Room Station is for conference room applications and features a high-quality, omnidirectional Polycom speaker phone. For more information on the phone stations available, download the new whitepaper, CrystalBlue Lite: Save Money and Increase Efficiency with a Business-Class Managed Voice Service.

Compare CrystalBlue Lite to Other SMB Telephone Solutions
The following is a brief checklist you can use to understand the value of the CrystalBlue Lite solution and easily compare CrystalBlue Lite to other telephone solutions. If you're evaluating alternative solutions, ask them the following questions and you'll quickly appreciate the value your organization can recieve by selecting CrystalBlue Lite!

If you are looking for a cost-effective and reliable managed voice service, then contact Whaleback Systems today! If you are a carrier or cable operator seeking to offer high-value managed services for companies with 5-20 employees, find out about our new go-to-market program for carrier partners.