Easy-to-Use, Reliable And Cost-Effective Telecommunications Solutions for Small Businesses
FOR MORE INFORMATION
John Gates, Elevate Communications, (617) 861-3651
PORTSMOUTH NH July 16, 2007-- Two local technology companies today announced a partnership to benefit small businesses: PCG (Portsmouth Computer Group), an on-call IT services company, and Whaleback Systems, a pioneer of IP telephony services, will offer businesses the most advanced, cost-effective and reliable telephone service available today.
Based on cutting-edge, all-inclusive, turnkey telecommunications technology, the CrystalBlue Voice Service is easy-to-install, easy-to-use and easy-to-manage. With this advanced telecommunications system partnership, PCG and Whaleback Systems will deliver reliable broadband-based phone services to companies in need of a dependable, flexible and cost-efficient phone service.
Customers will receive 24X7 monitoring and maintenance of service quality and telephone handset equipment; a powerful and easy-to-use feature set; and an all-inclusive, unlimited nationwide calling package. The seamless system will help increase productivity, reduce capital and operating expenses and deliver full-featured, advanced telephone services for a centralized, distributed or mobile workforce. With the CrystalBlue Voice Service, PCG and Whaleback will deliver the following benefits to small businesses:
- Managed Service—Around-the-clock monitoring and maintenance of the end-to-end voice communications path from the Portsmouth, NH-based Whaleback Network Operations Center (NOC). An on-premises appliance continuously feeds management information to the NOC, where it is readily available on the desktop displays of network engineers and also on wall-mounted, large-screen displays for easy identification of any possible network issues. Any potential problem areas issue an alert to the monitoring team for examination and resolution.
- Advanced Technology—Next-generation technologies that allow users many features, including the ability to access telephony services directly from PCs and laptop computers... wherever the user has a broadband connection. This functionality is especially attractive to the home office user or telecommuter who can piggyback invisibly and seamlessly on the main office phone system from a remote location. For example, Whaleback Systems offers an Executive IP Softphone that integrates IP telephony onto personal computers so users can increase productivity, avoid desktop clutter and benefit from access to full-featured telephony from wherever they have a broadband connection, simply by plugging the headset/microphone into the computer.
- Predictable, Flat-Rate, All-Inclusive Pricing—Priced at $49.95 per seat, packages include unlimited local and nationwide calling, hardware and software, fax capabilities and a designated 1-800#. Small businesses will appreciate predictable, flat-rate phone operating expenses each month.
- Easy-To-Use, Flexible, Affordable, Advanced Technologies—“As specialists in serving small business needs, we are thrilled to work in concert with Whaleback in delivering such a high-quality, managed telecommunications system so perfectly suited to our customers," said David Hodgdon, President of PCG. "We are always searching for the best technological solutions for our clients, and we are thrilled to deploy the CrystalBlue Voice Service—the first and only IP telephony service built specifically for small and midsize companies. It has advanced, easy-to-use, flexible features at an affordable price."
“In partnership with PCG, we will be delivering reliable, easy-to-use and affordable telephony solutions to small businesses in the seacoast area,” said Mark Galvin, Whaleback Services Founder, President and CEO. “Small businesses can now take advantage of the economies of broadband cable or DSL connections and the advanced features enabled by IP services."
Founded in 1996, PCG delivers a full line of Information Technology (IT) solutions and outsourced IT services to small businesses, nonprofit organizations and government agencies. PCG sells, installs and services computers, networks and solutions, providing a full complement of certified technicians, and customer support. For more information, please see the PCG Web site
Whaleback Systems is a Managed Service Provider (MSP) and the pioneering developer of the first business phone solution built from the ground up for broadband. Unlike traditional systems, the Whaleback CrystalBlue Voice Service is 100 percent premises-based and software-driven. It includes the only IP PBX with Key System Unit features and Road Warrior Functionality. Whaleback's all-inclusive, unlimited nationwide calling package makes the most advanced technology immediately affordable for companies that need between 5 and 1,500 phone stations. The Whaleback service is available through partnerships with channel partners and VARs.
