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John Gates, Elevate Communications, (617) 861-3651
Whaleback’s Managed Business Telephony Service Enables Real Estate Title Company to Slash Telecom Costs, Boost Employee Productivity and Flexibly Scale Capacity to Match Business Growth
PORTSMOUTH, N.H., August 5, 2009—Whaleback Systems™ today announced that National Title Network (NTN) (www.ntninc.net), a rapidly growing national title company, has deployed its managed voice service for its office headquarters in Oldsmar, Florida. Using CrystalBlue Voice™, NTN has upgraded its telephony system to a state-of-the-art solution with the latest productivity enhancing communications features that dramatically reduces telecom costs.
CrystalBlue Voice is a managed VoIP service for businesses that blends the quality of an on-premise IP-PBX with the savings and reliability of a hosted VoIP service. This makes feature-rich IP technology affordable for small businesses needing between 5 and 500 phone stations. This managed business-class phone service from Whaleback is delivered over the advanced fiber optic network from Bright House Networks. Unlike traditional carrier service or IP-PBX, which can take months to provision, install and activate, CrystalBlue Voice service was deployed within a matter of days. Using Whaleback’s solution in conjunction with the high capacity fiber network from Bright House provides NTN with the flexibility to cost-effectively scale its phone system on a station-to-station basis while maintaining a predictable monthly bill. Its senior executives and general staff appreciate having access to a phone system that is easy to use but also has the latest state-of-the-art productivity enhancing features such as unified messaging.
“CrystalBlue Voice is extremely flexible and offers far better cost control than a traditional PBX with far more features,” said National Title Network CIO Kevin Mazur. “And the service has been great. This is the first time in my career that I have experienced a turn-up for a telecom service that was flawless.”
“Growing companies like NTN need to demonstrate business-class service, and that extends to their communication systems—yet they can’t afford the risk of skyrocketing telecom expenses,” said David Zwicker of Whaleback Systems. “Particularly when your business must adapt to the changing conditions of the market and rapidly staff up or down its services, it’s hard to keep expenses under control. With CrystalBlue Voice, companies like National Title Network benefit from a state-of-the-art telephony solution that is designed to ensure highly reliability and cost certainty.”
About Whaleback Systems
Whaleback Systems is a Managed Voice Provider and the pioneering developer of the first business phone solution built from the ground up for broadband. Unlike traditional systems, the Whaleback CrystalBlue Voice Service is 100 percent premises-based and software-driven. It includes the only IP PBX with Key System Unit features and Road Warrior Functionality. Whaleback's CrystalBlue Voice Service offers flexible fixed rate national and international calling packages that provide affordability and predictability to a customer’s monthly phone bill - making the most advanced technology immediately affordable for companies that need between 5 and 500 phone stations. The Whaleback service is available through partnerships with channel partners and VARs. Whaleback customers include law firms, real estate agencies, financial services firms, homebuilders, restaurants, resorts, advertising and public relations agencies.
